TERMS OF SERVICE
Last Updated: February 27, 2026
Agreement to Terms
By accessing our website or purchasing our products, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or purchase our products.
Use of Website
You agree to:
- Provide accurate and complete information when placing orders
- Use the website only for lawful purposes
- Not attempt to hack, disrupt, or misuse our website
- Not reproduce, distribute, or exploit our content without permission
Product Information
We strive to provide accurate product descriptions, images, and pricing. However:
- We do not warrant that product descriptions are error-free
- We reserve the right to correct errors and update information
- Colors may vary slightly from images due to screen settings
- We reserve the right to limit quantities or refuse orders
Pricing and Payment
- All prices are in USD unless otherwise stated
- Prices are subject to change without notice
- Payment is required at the time of purchase
- We accept major credit cards and other listed payment methods
- Promotional codes cannot be combined unless stated
Shipping and Delivery
- Shipping times are estimates and not guaranteed
- We are not responsible for delays caused by carriers or customs
- Risk of loss passes to you upon delivery to the carrier
- See our Shipping Policy for detailed information
Product Use and Safety
- Our ear cleaning device is intended for personal, non-commercial use
- Follow all instructions and safety warnings provided
- Do not use if you have an ear infection, perforated eardrum, or ear tubes
- Consult a doctor if you have concerns about using the product
- We are not liable for misuse or failure to follow instructions
Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of Cove and protected by copyright and trademark laws. You may not use our intellectual property without written permission.
Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid for the product
- We do not warrant that our website will be uninterrupted or error-free
Indemnification
You agree to indemnify and hold Cove harmless from any claims, damages, or expenses arising from your use of our products or violation of these Terms.
Dispute Resolution
These Terms are governed by the laws of [Your State/Country]. Any disputes will be resolved through binding arbitration, except where prohibited by law.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use constitutes acceptance of the modified Terms.
Contact Information
For questions about these Terms, contact us at itscovehelp@gmail.com.