Skip to content
Free shipping on orders over $100
Limited Time Sale!

Terms of service

TERMS OF SERVICE

Last Updated: February 27, 2026

Agreement to Terms

By accessing our website or purchasing our products, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or purchase our products.

Use of Website

You agree to:

  • Provide accurate and complete information when placing orders
  • Use the website only for lawful purposes
  • Not attempt to hack, disrupt, or misuse our website
  • Not reproduce, distribute, or exploit our content without permission

Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

  • We do not warrant that product descriptions are error-free
  • We reserve the right to correct errors and update information
  • Colors may vary slightly from images due to screen settings
  • We reserve the right to limit quantities or refuse orders

Pricing and Payment

  • All prices are in USD unless otherwise stated
  • Prices are subject to change without notice
  • Payment is required at the time of purchase
  • We accept major credit cards and other listed payment methods
  • Promotional codes cannot be combined unless stated

Shipping and Delivery

  • Shipping times are estimates and not guaranteed
  • We are not responsible for delays caused by carriers or customs
  • Risk of loss passes to you upon delivery to the carrier
  • See our Shipping Policy for detailed information

Product Use and Safety

  • Our ear cleaning device is intended for personal, non-commercial use
  • Follow all instructions and safety warnings provided
  • Do not use if you have an ear infection, perforated eardrum, or ear tubes
  • Consult a doctor if you have concerns about using the product
  • We are not liable for misuse or failure to follow instructions

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Cove and protected by copyright and trademark laws. You may not use our intellectual property without written permission.

Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid for the product
  • We do not warrant that our website will be uninterrupted or error-free

Indemnification

You agree to indemnify and hold Cove harmless from any claims, damages, or expenses arising from your use of our products or violation of these Terms.

Dispute Resolution

These Terms are governed by the laws of [Your State/Country]. Any disputes will be resolved through binding arbitration, except where prohibited by law.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use constitutes acceptance of the modified Terms.

Contact Information

For questions about these Terms, contact us at itscovehelp@gmail.com.